Privacy Policy

Effective Date: January 1, 2026. At Grand Green (Dongguan Grand Green Crafts Co., Ltd.), we are committed to protecting your privacy and ensuring your personal and business information is handled securely.

1. Information We Collect

As a B2B manufacturer, we collect information primarily to facilitate wholesale orders, OEM requests, and factory quotes. The types of personal information we may collect include:

Contact Information: Name, email address, phone/WhatsApp number, and company name when you fill out our inquiry forms.
Project Requirements: Details about your sourcing needs, CAD files, or reference images you upload.
Usage Data: Standard analytics data (such as IP addresses, browser types, and pages visited) collected through cookies to improve our website experience.

2. How We Use Your Information

We use the collected information exclusively for B2B communication and service fulfillment:

To respond to your project inquiries and provide accurate factory quotes.
To send you requested materials, such as our product catalogs or KD packaging data.
To coordinate sample delivery and bulk order logistics.
To improve our website’s functionality and content layout based on user behavior.

3. Information Sharing and Disclosure

Grand Green does not sell, trade, or rent your personal information to third parties. We may only share your information with trusted third-party service providers (such as shipping companies like DHL/FedEx or customs brokers) strictly for the purpose of fulfilling your order.

4. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. All inquiry data submitted through our website is encrypted via SSL technology.

5. Cookies and Tracking Technologies

Our website uses cookies to analyze traffic and optimize the user experience. You can choose to disable cookies through your browser settings; however, this may affect your ability to use certain features of our website.

6. Your Rights (GDPR & CCPA Compliance)

If you are a resident of the European Economic Area (EEA) or California, you have the right to:

Request access to the personal data we hold about you.
Request correction of any inaccurate data.
Request the deletion of your personal data (“Right to be Forgotten”).

To exercise these rights, please contact our support team.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Company: Dongguan Grand Green Crafts Co., Ltd.
Email: [Contact Email Placeholder]
Address: Dongguan, Guangdong Province, China